We know that listening to someone is the greatest gift we can give them.  So listening well is a very valuable skill.   This workshop series focuses on listening well and aims to answer questions like:

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• When   I listen how do I know what I’m hearing?

• What tools are available to help me “decode” the message?

• When should I keep my self out of the conversation and when (and how) can I use my self?

• How do I use the information I’ve received?

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We’ll introduce you to models and concepts which can guide you when you  listen and we‘ll provide opportunities to practice  and experiment.

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With:   Piers Heaney and Ruth Chapman

            Ruth Chapman is a communication practitioner, mediator and                facilitator with a special interest in conflict resolution.

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Focus:   

Listening / Communication models/Skills that offer ways to

•  listen and hear what is being communicated

• organize what you have heard

• make effective responses and interventions

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FOR; Anyone who is keen to  increase awareness and develop                        their own performance skills and ability, in whatever professional          role

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